Why haven't I received my crypto fee rebate?

1. The account wasn't opened through the partner link

The exchange decides which affiliate an account belongs to when the account is created. If you signed up with another code, or with no code, the exchange doesn't report your fees to the rebate service and there is nothing to pay back. On most exchanges this can't be changed afterwards; the official exceptions are covered for BingX and MEXC.

2. The UID isn't linked or verified yet

The rebate is matched to your fees through your exchange UID (why the UID is needed). With loweef, payback starts from your next trade once the UID is linked and verified as created through the loweef link — trades made before that may not be counted. A typo, or the UID of a different account you also own, has the same effect: check that the number in your dashboard matches the one in your exchange profile.

3. It isn't real-time

Rebates are calculated from the fee data the exchange reports, not from each fill as it happens. With loweef, payback accrues once a day in USDT, and figures stay estimates until they are settled from the commission data the exchange reports. A trade from this morning normally shows up after the next daily cycle.

4. The balance is below the payout minimum

With loweef the minimum is 1 USDT per exchange balance. Below that, nothing is lost — the balance keeps accruing and is paid in the first daily run after it reaches the minimum. See when rebates are paid out.

5. You're looking in the wrong place

On some exchanges part of the rebate is credited by the exchange itself, straight to your exchange account on its own schedule, and only the rest is paid by the rebate service. If one part seems missing, check both your exchange account and the service's dashboard. The first automatic payout on OKX can also take a few days while your UID is verified as a recipient.

6. No fee was paid

A rebate is a share of the fee you actually paid. Trades on zero-fee pairs or during zero-fee promotions return nothing, because there was no fee — see the MEXC zero-fee example. Funding payments are not trading fees either, so they are never part of a rebate.

7. The account falls outside the program

Some affiliate programs exclude top VIP tiers or market-maker accounts — see fee rebates and VIP tiers. If your fee tier changed recently, ask the service whether your account is still covered.

What to send support

If none of the above explains it, contact the rebate service with your exchange UID, the dates of the trades, and a screenshot of the trade history showing the fees paid. Never send a password, 2FA code or an API key with trading or withdrawal permission — a rebate calculated from fees needs none of them, and anyone asking for them is a red flag (how to tell whether a rebate service is safe).